22bet is a Goliath in the iGaming industry with a product that is filled to the brim with features and games. There’s a lot of criticism towards this huge brand and it has quite a bad reputation. On one hand you hear about unresolved cases and bad business practises. On the other hand, you see loads of partnerships with football leagues and license acquisition in Kenya. It’s time we clear up these muddy waters and establish whether 22bet is an operator that suits the African market.
- Huge variety of slots
- Local payment methods
- Great promotions and bonuses
- No responsible gaming tools
- Not the best customer support
- Not a lot of information and help pages
In 2017, 22bet started their journey to become a leading sports betting site and online casino operator. It’s owned and operator by TechSolutions Group N.V. and holds a license issued by the Curacao Government. They acquired a Kenyan gaming license in 2019 to offer Sports betting in Kenya under a separate domain.
Even though they haven’t been around for long, they’ve managed to stir the pot quite a lot. They have received numerous complaints, piled up unresolved cases and angered many players. On a positive note, they have been removed from Askgamblers Blacklists after an initiative to clear their name and resolve numerous cases against them.
The team at gamblers.africa have spent hundreds of hours researching, dissecting, digging and analysing everything around 22bet. It was with great suspense that we reviewed this operator due to their tainted reputation.
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FIRST IMPRESSION OF 22BET
The 22bet sports betting site and online casino has a modern and easy layout. If you’re used to betting online, then you will have no problems getting used to 22bet. If you however are completely new, it may take some time for you to adjust. In saying that, 22bet has gone to great lengths to try and keep the product as simple as possible while including as many features as possible.
Like the majority of sports betting sites and online casinos out there, 22bet has a carousel with images where they promote features, offers and other information they deem important. Other tabs include Live betting, Jackpot, Casino, Banking, Bonuses and Virtual Sports.
The 22bet sports betting site is perfect for players looking for an international product which has their language and currency. There are over 60 languages, including Swahili, and basically all the currencies you can think of. All African currencies are supported at 22bet. So far, the user journey has been quite enjoyable, and everything is very accessible. It seems to be a product that’s full of features, gaming providers and nice-to-haves. We hope the rest of the experience is pleasant and if so, we might have a great international brand for African players to enjoy.
A CLOSER LOOK AT THE REGISTRATION
To open your 22bet account requires minimum information and is completed within seconds. We won’t sugar coat it though, you will unfortunately have to fill in additional details under your profile section after your account has been created.
To complete the 22bet registration, all you need to do is:
- Enter your email address
- Enter you name
- Select your country
- Select your currency
After completing these steps your account is registered and you can log in.
At this point you will receive a confirmation email from 22bet to confirm your email address. Please note that you have to complete this step within 72 hours in order to confirm your account.
Once you’ve logged in, head over to your profile to enter a few more details such as:
- Personal details
- Contact details
22BET PRODUCT EXPERIENCE
The first area of interest for gamblers.africa to review is the Responsible Gambling tools of a platform. While initial impressions of 22bet are somewhat okay as they have included little information about responsible gaming and how they support this. It’s different in practise.
Trying to enquire any information from the live chat feature at 22bet is extremely difficult. My experience with the customer care team was horrible. Very unprofessional and evasive answers to serious questions.
After a long time, I was advised that they offer no responsible gaming tools whatsoever and if I wished to have my account closed, I would need to be inactive for three months. After which time my account would be automatically closed…
On a positive note, 22bet offers players a lot of deposit options. Everything from common credit cards, bank transfers, ewallets to crypto currency. Here are a few of the methods available to you:
- VISA and MasterCard
- And many more!
Remember to claim your welcome offer before making your first deposit:
- Sport – 100% up to $122
- Casino – 100% up to $300
The first thing that hit me when browsing around 22bet Sports betting product was the absolutely crazy number of offerings. Even though the majority of sports and events has been cancelled at the time of writing this review, there are still hundreds, if not thousands, events to bet on. I found myself scrolling through the Politics section where you can bet on any country’s presidential election. We’ll obviously leave the politics side of things to the side and focus on the sports.
The 22bet sports betting site is fully functional on desktop and mobile. In addition to this the also offer a mobile app on both iOS and Android devices, which you can download straight on their website.
They have managed to build a solid sports product that’s easy to navigate and use. And you’ll find everything you need as a sports betting enthusiast at 22bet sports betting site. A few features I want to highlight are:
- Live betting
- Cash out feature
- Enormous variety of betting markets
If you’re stuck between sports and casino, there’s something called Virtual Sports. This product is bridging the gap between betting and online casinos. You can bet on real football teams and matches every 6 minutes. Furthermore, you can bet on loads of different markets such as total goals, halftime/fulltime, cards, fouls and many more.
The 22bet virtual sports selection is quite good and you’ll find providers such as:
- 1×2 gaming
- Leap Gaming
- Global Bet
- Golden Race
- Edge Gaming
This, alongside esports, is a great way to bet on sports when there’s not much action on the field and things are cancelled.
The online casino part of 22bet is quite an exciting experience. If you’re an online casino fanatic, you’ll be glad to hear that 22bet has more than 100 software providers! There are providers from each corner of the globe, from small to big enterprises. Just to mention a few:
- Authentic Gaming
- Play’N Go
- And many more!
You’ll find everything from Progressive Jackpots to Drop & Wins in the 22bet casino area. With a huge library of different gaming providers, you can enjoy several new games being added every month. Don’t get stuck at a casino with one or two gaming providers, in these cases you might only get to enjoy about two or so new game releases every month.
Just click on the ‘New’ tab to access all the newly added games like 9 Masks of Fire by Microgaming, Lucky 9 by Wazdan and Euphoria by iSoftBet. If you’re looking for a specific slot game, you can enter the name of the slot in the search field.
Lastly, I just want to point out that 22bet offers a split screen mode up to 4 different slots. This means you can play 4 games at the same time! While it is cool and fun to play different games, it does mean that you run the risk of playing through your money quicker. Please keep that in mind when playing slots on split screen mode.
By now I was overwhelmed by all these games when it struck me that they also offer Live Casino. I headed over to the 22bet Live Casino tab and started browsing around. It’s clear that their Live Casino product also features loads of software providers along with hundreds of different live games such as:
- Deal or No Deal Live
- Monopoly Live
- And many more!
If you’re new to Live Casino, let me break down some basic knowledge. A real croupier is hosting the game in real time, and you will be able to see this person through their camera. Don’t worry, nobody will be able to see you. This means you can sit in the comfort of your home, wearing whatever you want but still get a Vegas experience. They’re usually hosted in different studios around European countries, and people from around the world can join the live games. You also have the opportunity to chat in certain live games with other people.
You’ll be glad to hear that 22bet offer their players quite a lot of different bonuses and promotions. To get you started they have two welcome offers, you can only choose one of these and they have different terms. The offers have been set up in a way to work best on their respective products:
- Casino Welcome Bonus: 100% bonus up to $122
- Sports Welcome Bonus: 100% bonus up to $300
Remember to always have a look at the terms and conditions for each bonus that you are offered before claiming an offer or depositing. All bonus rules can be found on the bonus page or in the bonus terms page.
I’ve also listed a few other 22bet bonuses and promotions below. Please note that these offers were available during the time of writing this review. As a result, they might not be available anymore. Just head over to the bonus page to see what’s currently on offer.
- Friday Reload Sportsbook Bonus
Get a boost to your betting balance with a bonus valued up to $100. All you need to do is deposit on a Friday to take part of the promotion. Read the terms for full bonus rules.
I’ve been giving you a lot of great feedback on the 22bet product so far, but here’s where it will take a U-turn. While 22bet has not been around for that long it doesn’t mean they don’t know the lay of the land. On the other hand, if you consider that they are a somewhat new brand, they have the benefit of not having any legacy issues in case they upgrade their product.
It’s not clear to me why 22bet, with their multiple licenses, don’t have better responsible gambling interventions. Well, honestly, they barely have one. There are no options to limit your gaming account in terms of deposit, session, wager or loss. There are no options to close the account, take a break or temporarily close the account.
When querying this with the 22bet live chat, they advised me that the account will be automatically closed after being inactive for 3 months. Obviously, this means nothing in terms of responsible gaming.
As a result, our recommendation to you is that if you still wish to bet and play at 22bet. Make sure that you can limit your spending in other ways, for example your credit or debit card. You run a risk of financially impacting yourself should you not have any limits to control your budget.
As good as 22bet’s product may be, they completely fall on the player protection and responsible gambling part. For this reason alone, we can’t recommend 22bet as a betting site and online casino with a safe environment. As a result, it is completely up to you if you want to bet here. I do hope that they take a greater responsibility in the future and implement a lot more gaming interventions to assist players in having fun while playing responsibly.
It has been a roller coaster type of experience when reviewing the 22bet casino and sports betting site. They offer a massive library of games created by hundreds of studios and developers. In addition to that, their sports betting site is absolutely enormous.
What I specially enjoyed is the fact that you have all forms of gambling in one account under one roof. This way you can bet on sports, take a trip to Vegas and spin on a few slots, after that take a tour to the live casino and enjoy that. In addition to the above, all of this is available in loads of different language, including Swahili. You’ll also find local payment methods to make use of when playing at 22bet.
🔖 How do I install the 22bet mobile app?
In order to download and install the 22bet app, all you need to do is:
- Go to 22bet.com/mobile
- Choose Android
- Install the APK file that was downloaded
- Open the mobile app and start playing
iOS users can simply download the 22bet app from Appstore, without having to download an APK file from 22bet.
🔖 How do I activate my 22bet account?
After registering your 22bet account you will receive an email. Click on the link in the email within 72 hours to confirm your email address and your account.
🔖 How to I redeem my 22bet welcome bonus?
After you have sign up at 22bet, you can choose between a 100% up to $122 sports bonus, or a 100% up to $300 casino bonus. After choosing your desired bonus, simply make a deposit and the bonus will be credited automatically.
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Hello Singh, thank you for your message. Could you please provide us with more information and we will try to assist you on this matter. /Team Gamblers Africa