Spin Casino is the latest addition of brands to Bayton Limited’s portfolio. The brand has gained a lot of popularity since it was launched in 2019. Spin Casino is available in several African countries and operates as an international brand. So, without further ado, lets take a closer look at what Spin Casino has to offer our African players!
- 24/7 Live chat
- Daily match bonuses
- Self-Serviced responsible gambling
- Few gaming providers
- Lengthy withdrawal time frames
- No local African payment methods
Spin Casino is part of a cluster of brands offered by Bayton Limited and licensed by the Maltese Gaming Authority. The Palace Group is a well-respected organisation in the iGaming industry with almost two decades of existence under their belt.
As an international casino it stands strong, but how well does it compete in the African market space? Spin Casino and its related casino brands have been heavily focused on regions like Canada, New Zealand and Germany, but recently acquired a Swedish gambling license and will most certainly acquire more local licenses. But in terms of languages and currencies, it is quite clear that the African countries are not any focus regions and will most likely not be in the near future.
Even though Africa is not a focus region for Spin Casino, the product may still be suitable for many African players. The team behind gamblers.africa have spent the past few days to give Spin Casino a shot and see what they’re about.
A dollar won is twice as sweet as a dollar earned
FIRST IMPRESSIONS OF SPIN CASINO
The Spin Casino website is playful and has a lot of Vegas influenced elements to it. It is safe to safe to say that they are proud and do not shy away from promoting their welcome offer. Which consists of a $1000 welcome bonus.
Unlike many other Online Casinos, Spin Casino only gives a taste of their games library. So, I am curious to find out how their actual lobby looks after registering an account. In saying this, I would still like to know what types of games they offer and from which gaming providers. The Spin Casino website contains a lot of information, but it is all quite commercial and promotional, so not very informative.
I enjoy the modern and minimalistic touch to the branding where they have gotten rid of any cluster and distractive visuals. The brand kind of communicates a playful, cheerful and fun environment. It is obviously expected that an online casino that was established in 2019 should present itself in a modern way.
So far, this brand seems intriguing as it doesn’t reveal much to prospective players as to what they offer other than high-level information. I have high expectations of this brand and hope they can deliver on them!
A CLOSER LOOK AT THE REGISTRATION
The registration process at Spin Casino was quick and easy. It is all on one page, so you know exactly what is expected of you to provide in order to complete the registration. Just fill in all the usual personal and contact details, choose your country and currency, tick the box for the welcome offer and complete the Spin Casino registration.
Now to a very positive surprise, upon completion of the registration I was presented with the Spin Casino lobby along with a pop-up recommending deposit limits. Now the best part of this was that I could set my deposit limits straight in the product. We will go further into detail in the Responsible Gambling section of this review.
Like like many other international casinos, you will at some point be required to provide KYC documents verify your age and identity. It may seem as an additional step, but it is a requirement from legislators to perform. Remember that it is there to protect you as a player and to prevent underage gambling. These documents are usually:
- Copy of passport, driver’s license, national ID card or birth certificate
- Copy of utility bill (electricity bill, water bill, bank statement, rental agreement, etc)
If a proof of address or utility bill is requested after you have relocated, please provide the casino with this information in order to prevent further delays.
SPIN CASINO PRODUCT EXPERIENCE
The Spin Casino lobby is very good looking, it has a great structure and is simple to navigate. The lobby consists of a top menu bar, on the left side of the menu you can navigate between:
- Live Casino
On the right side of the top menu bar you can navigate to:
- Bonus Wheel
- Live Chat
The lobby also includes a carousel where they promote the welcome offer, new games, loyalty campaigns and more. So far, the Spin Casino experience has worked perfectly on Mobile as well as Desktop.
The Promotions calendar shows you an overview of coming promotions for the next few days. However, every day contains a guaranteed match offer, so it seems a bit pointless of even having the calendar if it is the same type of offer. The guaranteed match offer is called Daily Deal, this Daily Deal is a percentage match offer that you can use before making your deposit.
The games library has customizable elements that allows you to favourite games in order to have quicker access to your favourite games. It also includes a search field where you can search for games. Unfortunately, you can’t filter games based on gaming provider, so you will have to manually look up the games you prefer.
The help page contains:
- Live Chat
- Withdrawal Terms
- Withdrawal Rules
As an avid user of Live Chat features, I am happy with the support options. Especially considering that their Live Chat is available 24/7.
Their banking page is quite straightforward and contains the common deposit methods like credit and debit cards, web wallets and bank transfers, unfortunately no local African payment methods. A negative experience was what they call a “pending period”. This is a 24-hour mandatory pending period where you have the ability to reverse your pending cash withdrawals. Furthermore, the withdrawal time frames are quite lengthy as cashins are not processed during weekends.
In closing, I also want to add that this is the first Online Casino and Sports Betting Site that I have come across has a dark mode feature. Under your profile you can switch between Dark Theme and White theme. While this is not a huge game changer, it is still a nice little feature that I have never seen before.
Now this product is mostly casino focused, so you would expect a massive online casino games library to explore a range of games. But to my surprise they only feature games from Microgaming and NetEnt for African Players. We remember when Bayton Limited acquired NetEnt a few years ago so we do hope that additional gaming providers will be added in the future.
On a positive note, Microgaming and NetEnt are two of the biggest players in the gaming provider industry. Spin Casino adds new games from both gaming providers every month, sometimes with exclusive games that are only available at Spin Casino for a limited time.
In addition to Slots, you will have access to:
- Jackpot Games
- Table Games
- Video Poker
The main Live Casino games provider at Spin Casino is Evolution Gaming, so you will find all the usual Evo games you are used to. Evolution Gaming is one of the top Live Casino providers in the world, so this gives Spin Casino a great edge.
Ezugi is also available but only for players in certain countries like India and Russia.
So our African Live Casino players can still enjoy top Evo games like:
- Deal or No Deal
Upon entering the Spin Casino Sports section, the entire lobby transforms to a dark lobby with green elements. I need to highlight that the Sports section is a somewhat new addition to the Bayton Limited brands and is not a focus product. Because of this, the Sports Product is not competitive with other betting sites like Betway and Greatodds.
Further to this, I was never able to place a bet as it required me to log in before I could place a bet, even though I was already logged in.
In summary, stick to the casino section of Spin Casino and choose another brand if you want to bet on sports. If you still wish to stick to the Spin Casino Sports product you can enjoy features like:
- In-Play betting
- Quick Bets
- Cash Outs
The Spin Casino Welcome Offer consists of a 100% Match offer up to a total of $1000 spread across your three first deposits:
- 1st deposit consists of 100% Match up to $400
- 2nd deposit consists of 100% Match up to $300
- 3rd deposit consists 100% Match up to $300
This welcome offer is only available to new players and comes with a wagering requirement of 50x. As always, make sure you read the bonus terms before accepting the offer.
Spin Casino offers something they call the Bonus Wheel. This will be activated after your first deposit. You can spin the Bonus Wheel and win:
- Free Spins
- Bonus Credits
- Match Offers
- Loyalty Points
- Fast-Forward feature
The fast-forward feature will make the countdown shorter for the Bonus Wheel so you can spin again earlier.
In addition to the above, you will have guaranteed deposit bonuses every single day, called Daily Deals. These offers usually consists of match offers between 60% and 120% on your first deposit of the day. While playing you will also receive random match offers that you can activate.
Lastly, there is a loyalty programme where you earn loyalty points for each wager that you do at Spin Casino. Extend your gameplay by redeeming these Loyalty Points in exchange for bonus credits.
Finally, we have reached Responsible Gambling section of the review, and we are happy to announce that Spin Casino offers a range of responsible gaming tools.
You will have access to tools such as:
- Deposit Limits
- Session Reminders
- Temporary Self Exclusion
- Permanent Self Exclusion
- Gaming History
- Self Test
Now the best part of this is that it is a self-service responsible gaming tool. This means you are in total control of how much you would like to spend and if or when you would like to take a break.
For Deposit Limits, Spin Casino allows you to set daily, weekly and monthly limits. Lowering your deposit limits or activating for the first time will be effective immediately. Any increase in limits will take 24 hours to come into effect.
The Session Reminders are there to assist you in managing the time you spend at Spin Casino. You can customise your session alerts to get reminders in order to keep track of your time. Choose between reminders every 30 minutes to 4 hours and apply to activate them.
You can prevent yourself from logging in, placing bets and depositing by applying a Temporary Self Exclusion. These are the timeframes available for temporary self exclusions:
- 24 hours
- 48 hours
- 1 week
- 2 weeks
- 3 weeks
- 1 month
- 3 months
A Permanent Self Exclusion will last for a minimum of 6 months, after which you can contact Spin Casino and request to have your account re-opened. The Customer Care team will then review your request and determine if your account is eligible for reactivation.
In summary, I am extremely happy with Spin Casino’s Responsible Gambling measures, and they have taken the extra step to allow you to manage this yourself. No need to contact support, send emails, call customer service or anything for that matter. All you need to do, is go to your profile, click on Responsible Gaming and set your gaming limits from there. Easy as 1-2-3.
SPIN CASINO CONCLUSION
After days of testing the Spin Casino product on desktop and mobile, it is safe to say I am happy. They have a great 24/7 Live Chat feature, games from major gaming providers such as Microgaming, NetEnt and Evolution Gaming and last but not least, a self-serviced Responsible Gambling tool.
You can play at Spin Casino from your mobile device, desktop and tablet. In addition to this you can also download their Deluxe Casino Software once you have logged in. This downloadable casino is only available on Desktop at the moment. But I can assure you that Spin Casino Mobile works perfectly through the browser on your mobile device.
A lot of thought has been put in the User Journeys of their product where you basically never need to contact customer support because everything is managed from your profile. They have a constant stream of daily promotions and bonuses. While the Sports product was a bit disappointing, Spin Casino is primarily an Online Casino.
A few final words: Spin Casino suits the African player that is used to international casinos. If you are in need of local methods and languages, we would recommend another casino. But as far as an international casino goes, Spin Casino hits a homerun.
SPIN CASINO FAQ
🔖 How to play at Spin Casino?
In order to play at Spin Casino you need to be 18 years or older and have access to a desktop or mobile device with an internet connection.
- Go to Spincasino.com
- Click on Sign Up
- Enter your personal details and contact details
- Your account is now successfully registered
🔖 Who owns Spin Casino?
Spin Casino is operated and owned by Bayton Limited which is a member of the CityViews Group. They are registered and licensed by the Malta Gaming Authority and Kahnawake Gaming Commission.
🔖 How to download the Spin Casino Mobile app?
Spin Casino does not offer a mobile app, however their product is a fully responsive and suitable for mobile devices. Just access Spin Casino through your mobile device to enjoy the Spin Casino Mobile experience.